- Caylanné - cayla-nay / was Caylan Rene Swim, so we combined the two names in to one!
- Will you restock/bring back a certain style? In most cases, no. The 2-N-1 ONE PIECE is an exception because it is a classic style that can be worn over again and look great in any color/print. As for other styles, we try to operate on a “get it before its gone!” basis. This creates a feeling of “exclusivity” to the pieces. We also have tons of new styles we can’t wait to bring out, but can’t do that if we bring back the old all the time! So more than likely, unless there is a huge demand for a style to come back, you will only see them once.
- Do you accept returns/refunds and exchanges? Returns and refunds are not accepted unless the product is damaged (hole, rip, piling, stain, etc.) upon delivery. Exchanges can be done within 7 days of delivery. Pieces must have tags and hygienic liner still intact in order to exchange. Customer will have to pay exchange shipping fees through shipping service. Contact us via email, Facebook, or Instagram to get your exchange started.
- What is Try Before You Buy? If you’re local to Lake Jackson, Angleton, Clute, Brazoria or surrounding areas, you can try different styles and sizes before you buy them via local pickup or local delivery. Contact us through Facebook and Instagram to get started. A credit card authorization form must be filled out and returned to us before you can try anything on.
TRY BEFORE YOU BUY PROCESS:
- Choose what styles and sizes you’d like to try.
- Add this item “TRY BEFORE YOU BUY” to your cart.
- In the “special instructions for seller” box, write what styles and sizes you would like to try.
- Proceed to checkout, and choose the Local Delivery or Local Pickup option.
- You will be contacted shortly after about your order.
TRY ON POLICY
You MUST keep on underwear or shorts when trying on one pieces or separate bottoms. Be mindful of deodorant and makeup when trying on tops. In order to allow this option, we must keep the pieces sanitary and clean. All pieces are thoroughly inspected after being returned. If pieces are returned with stains or are damaged, you will be charged a $25 damage fee. A credit card authorization form must be filled out and returned to us before you can try anything on. This form will be sent to you after your TRY BEFORE YOU BUY order is placed. All information is kept private and will not be used for anything else besides the damage fee.
If you have any other questions not listed here, please do not hesitate to email us at email@example.com, or contact us through any of our social media pages.
Facebook: Caylanne Swim